What we delivered
A one day workshop focusing on understanding different leadership and colleague styles and behaviours. We got under the skin of current issues and created a shared team vision for the future with clear accountability and focus for the next 90 days, also a plan on how to cascade learnings to the store teams
The results…
Noticeable and sustained improvements in communication and collaboration; most significantly, increased staff retention amongst the delegate group and their direct reports.
The benefits of taking this unorthodox approach were apparent almost immediately! The team really benefitted from this empowering experience and the number of fresh and powerful ideas generated was phenomenal. Really understanding each other’s values and behaviours has meant that the team can now reach consensus much more rapidly when tackling every day challenges.
STEVE CLARK
Head of Operations – The Body Shop
